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  • What is a Technical Writer?

    What is a Technical Writer?

    According to the US Bureau of Labor Statistics’ Occupational Outlook Handbook, technical writers “prepare instruction manuals, how-to guides, journal articles, and other supporting documents to communicate complex and technical information more easily.” Although this definition and the other information in the handbook that describes a writer’s role in creating product documentation are correct, I would

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  • How to Choose Your Content Strategy (and Why You Still Need Writers): A Writer’s Assessment

    How to Choose Your Content Strategy (and Why You Still Need Writers): A Writer’s Assessment

    As a writer, I am asked way more often than I am comfortable with as to why we need writers. This question comes in multiple forms. One of the most common ways is “Why do we need writers when we have video?” My first reaction is usually…are you kidding? This question again? But, then, I

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  • The Art of Agility: A Guide to Optimizing Agile Scrum Teams

    The Art of Agility: A Guide to Optimizing Agile Scrum Teams

    After years of working with Scrum teams from various organizations, I have learned that there is not a “one size fits all” approach to working on an Agile team. Every team is unique, based on particular team dynamics and on where the team is in their Agile journey. Operating in an Agile environment is really

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  • The Difference Between Style and Grammar: What You Need to Know

    The Difference Between Style and Grammar: What You Need to Know

    There is a lot of confusion about the difference between style and grammar when it comes to writing. Many people think that they are the same thing, but they are not. As a writer working with internal development and operations teams, I am often asked whether the wiki content that team members have produced is

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  • Essential Guide to Technical Writing Authoring Tools

    Essential Guide to Technical Writing Authoring Tools

    There are many different technical writing tools available on the market, and choosing the right one can be a daunting task. However, by knowing what tools have to offer and what you need from your authoring tool, you can make the decision-making process much easier. Confluence Confluence is a powerful collaboration tool from Atlassian software

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